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API Support Engineer
Potreban Support Engineer Level 2 sa osnovnim znanjem Python-a
Responsibilities include working with other developers in order to provide best possible handoff for API integration where our clients will be building their platforms off of our API engine. You’ll be working on providing professional services support to developers as well as working on upgrading existing system in accordance to product team’s requirement and by “user voice”. You will be able to think outside the box. You will be able to work in stress relieved environment. The ideal candidate understands how the web works and has a strong knowledge of REST services, API fundamentals, python or ruby languages. This is a great opportunity to be part of a small team building and running a high growth network.
Working with developers in order to engage their code bases with our API
Working on improving our API code base
Combining technical expertise with customer service to resolve questions and issues.
Document and build new tools to improve support flows.
Identify patterns - recommend improvements, and filter our unimportant issues.
Experience with python or ruby programming languages
Knowledge of SQL databases (MySQL)
Familiarity with web environments including HTTP, SSL, DNS
Knowledge of REST fundamentals
Excellent organizational and communication skills.
Language requirements, English fluency (written and spoken)
Background in the software industry.
As an API Developer Support Engineer at Blue Grid, you’ll get:
A competitive salary
Flexible hours and vacation time
Autonomy to do your thing
Support from your manager and coworkers
Please, drop us your resume on email@example.com, if interested!